At MCH Shop Ltd, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for details on delivery times, costs, and other important information.
1. Shipping Locations
- We currently only ship within the United Kingdom.
- Unfortunately, we do not offer international shipping at this time.
2. Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: 3-5 business days (£3.99)
- Express Shipping: 1-2 business days (£6.99)
Delivery times may vary depending on your location and courier delays.
4. Tracking Your Order
- Once your order has been dispatched, you will receive a confirmation email with a tracking number.
- You can use the provided tracking link to monitor your shipment’s progress.
5. Shipping Costs
- Shipping costs are calculated at checkout based on the selected shipping method.
- Orders over £50 qualify for free standard shipping.
6. Undeliverable Packages
- If a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange reshipment.
- Additional shipping fees may apply for resending the package.
7. Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery time, please contact us for assistance.
- In the rare case of a lost package, we will work with the courier to resolve the issue as quickly as possible.
8. Contact Us
For any questions regarding shipping, please reach out to us:
- Email: sales@mchshop.store
- Phone: 07857346215
- Address: 17 Frances Avenue, Huddersfield, England, HD4 5PL, United Kingdom
By placing an order with MCH Shop Ltd, you agree to this Shipping Policy. We may update it periodically, so please review it regularly.